Enquire about a video shoot
Discuss your property video with our directors and producers.
Start your enquiry
Use the contact page to discuss your video project. Include the property location, intended audience and preferred timing to help explain your needs. These are suggested briefing details, not confirmation of a booking.
Video services · Video gallery
Call 1300 144 255 · Email studio@urbanangles.com · Monday to Friday, 8:30 am–5:30 pm
Before booking
Our product guide and FAQ, as published on 17 September 2026, provide the category starting prices and general guidance below. Confirm prices, inclusions and timing for a new booking.
Confirm the package price, filming duration and delivery deadline with us for your project.
The figures below are published elsewhere on our site and give you a starting point for that conversation.
Which product fits
| Product | On-site time or crew | Finished length | First draft |
|---|---|---|---|
| Social Property Trailer | Up to 1 hour | Approximately 45–60 seconds, up to 15 shots, plus a 30-second horizontal and 30-second vertical Social Media Edit | 2 business days |
| Showcase | 1–2 hours | Approximately 45–90 seconds, optional agent introduction, 10–15 second social edit | 2 business days |
| Prestige | 3 crew | 2–3 minutes with music and colour grading, plus three 15-second teasers | 3 business days |
| Custom | Scoped per project | Scoped per project | 3 business days |
Video starts from $440, a category starting point rather than a price for any particular package.
The five things that decide the schedule
- Video needs its own booking. It is not an add-on to a photography slot, so a listing needing both requires two bookings on the same property.
- Express is not available on video. Where photography can be pulled forward to before midday the next business day with 48 hours' notice, video cannot. The first draft is 2 business days for Social and Showcase, 3 for Prestige and Custom.
- You must confirm access 24 hours in advance — key safe, on-site meeting, key collection (fee) or none needed.
- Cancelling inside 24 hours costs $110. A reschedule because of adverse weather is free.
- Discuss drone footage in the brief. Our video products can include drone as an agreed addition. We plan drone work around CASA requirements, risk assessments, permissions and insurance standards; confirm its scope and scheduling with us.
Amendments and delivery
Video amendments are raised through Vimeo with time-coded comments — not as markup pins in DREAM, which is how photography and floor plan amendments work. Minor video amendments are normally available in 2–4 business hours, depending on the request and scheduling; additional charges may apply. We retain finished files for about 90 days, so download anything you need to keep.
What to include in the brief
Alongside the location, audience and timing already suggested: the product you have in mind, whether you want an agent introduction or voice-over, whether drone footage is needed, the channels the video will run on, and any auction or launch date it has to land before.
Unless otherwise agreed in signed writing, the published client terms reserve copyright and file ownership to the supplier. The image licence is non-exclusive and non-transferable, limited to permitted media, territory and duration; passing on or selling images to third parties requires written permission. Agree the intended campaign uses in your quote.
Terms
Our published client terms state that quoted prices exclude GST and payment is due within 14 days of invoice or another notified period; some supplies may require payment before delivery. A written quote can state different provisions. Price changes on 14 days’ notice are subject to the conditions in those terms. Confirm the arrangement for your account and order.
Coverage
We have teams on the ground in Melbourne, Sydney, Brisbane and Adelaide, with Tasmania and Perth serviced on request. Confirm travel and turnaround for a property outside a capital city.
Confirm delivery conditions
These are general FAQ timings, subject to the product, complete instructions and the agreed booking. Photography timing starts after the shoot, or submitted selections when proofing is selected; floor-plan timing starts after measuring. Video figures refer to the first draft by close of business after filming, with colour grading after final-draft approval. Minor video amendments normally take 2–4 business hours, depending on the request and scheduling; additional charges may apply. Express photography costs extra and must be requested at order and at least 48 hours before the booking. Delivery estimates are not guaranteed.
Related pages
Video services · Video gallery · Drone and aerial · Products and services · Help and FAQs · Open DREAM
Cancellation guidance
The FAQ lists $55 for day photography cancelled with less than 3 hours’ notice and $110 for dusk photography, video or drone with less than 24 hours’ notice. Adverse weather carries no cancellation fee and can be rescheduled free. The Urban Angles Way uses different same-day wording for dusk, video and drone; confirm the applicable booking terms. The FAQ does not establish that these fees apply to every bespoke portrait or campaign product.
Download and retain your final files. The published retention period of about 90 days is approximate; it does not establish a guaranteed archive or recovery service.
What is the video enquiry page for?
Discuss your property video with our directors and producers, including the location, audience, intended channels and timing.
Where can I enquire about a video shoot?
Use /contact/ to discuss the project and /services/video/ for video service information.
Does this page confirm pricing or an appointment?
No. A starting price or product guide is not a confirmed quote or appointment. Confirm your video scope, price and schedule with us.
Can delivery be brought forward?
Express delivery before midday on the next business day is available for an additional charge. It must be requested at the time of order and at least 48 hours before the booking, and it is not available on video.
How do I request a change to an image?
Image selections and markup pins go through DREAM. Place the pin on the part of the image that needs attention and add a clear comment, which reaches the team member scheduled to retouch it.
How quickly are minor amendments turned around?
Minor amendments are normally available in 2 to 4 business hours, and additional charges may apply depending on the request and scheduling.
How long are the delivered files kept?
Final assets are kept for about 90 days and then removed, so download and store them in your own system. That is approximate published guidance rather than a contractual retention period.
How much notice do you need for property access?
Access details are needed 24 hours in advance. A contact name and phone number helps our field crew resolve problems such as finding the property or coordinating arrival.
Who owns the images we commission?
We retain copyright unless a signed agreement says otherwise, and you receive a licence for the agreed media, territory and duration. Tell us up front where the assets will run so the licence covers it.
What do these services cost?
We publish category entry points only — video from $440. Quoted prices exclude GST. Those are starting points rather than a price for a particular job, so ask us for a current quote with the scope confirmed.
How do I start a project with you?
Share the property or development address, the services you need, the campaign channels, any access constraints and your preferred delivery date. We will confirm scope, availability and price on a current quote before anything is booked.