Home builders: archived 2023 campaign

This archive preserves the 2023 home-builder campaign.

Expired facade-retouching offer

Our campaign offered one free facade retouch, valued at $500, when ordering any home-builder product or service. It applied to one job only, could not be spread across multiple jobs and expired at midnight on 31 March 2023.

Services in the campaign

Our campaign included handling permits for lifestyle shoots. Agree the scope, fees and permissions for any new project with us.

Campaign examples

Our campaign refers to work with Arden Homes. These video and tour links are retained from the original page.

Watch the archived Arden Homes campaign video (MP4)

Published service guidance

Our product guide and FAQ, as published on 17 September 2026, provide the category starting prices and general guidance below. Confirm prices, inclusions and timing for a new booking. This guidance does not extend or replace the archived offer.

The campaign offer has expired. Our published category starting prices:

Service Scope for a builder Entry price
Photography Display homes, facades, interiors, detail; also lifestyle, portrait and corporate From $165
Video Social Property Trailer, Showcase, Prestige, Custom From $440
3D visualisation Renders of house types, facades and interiors from plans or CAD P.O.A.
Floor plans and virtual services Floor plans, site plans, Virtual Styling, Virtual Dusk, VR360 Matterport, iGUIDE From $75
Drone and aerial Estate context, staging and site progress, flown under CASA regulations —

Our entry prices are category starting points, not a price for every package.

Turnaround

Deliverable Standard turnaround
Photography, no proofing Close of business next business day
Photography, with proofing Close of business the business day after selections
Floor plans Close of business the business day after measuring
Social and Showcase video, first draft 2 business days
Prestige and Custom video, first draft 3 business days
Virtual Styling or Virtual Dusk +24 hours after initial retouching
Minor video amendments 2–4 business hours

Selections made after 5 pm are treated as received the next business day. With Express photography we return files before midday the next business day; it needs 48 hours' notice and is not available on video.

Retouching, and the consent rule that matters to builders

Our FAQ lists standard property-image retouching such as removing flash and tripod reflections, reducing window glare, adding window detail, removing appliance stickers, adding fire when specified, blanking or blurring agent signboards, cleaning and colouring pools, greening existing vegetation, removing specified obvious cords and fixed garden hoses, improving ocean tones, removing carpet indentations and removing external rubbish bins that could not be moved on site. Full signboard removal is additional retouching. Confirm the edits included in your product and specify the requested changes.

For removal of external permanent structures, our FAQ requires written confirmation accepting full legal responsibility for the specific retouching request. This is more than general consent and does not establish that any requested alteration is appropriate. Discuss the proposed change and its potential to misrepresent the property before proceeding.

Booking and terms

You must confirm access 24 hours in advance. Video requires a separate booking from photography. Cancellation costs $55 for daytime photography inside 3 hours and $110 for dusk, video or drone inside 24 hours; adverse-weather rescheduling carries no fee. We retain files for about 90 days.

Our published client terms state that quoted prices exclude GST and payment is due within 14 days of invoice or another notified period; some supplies may require payment before delivery. A written quote can state different provisions. Price changes on 14 days’ notice are subject to the conditions in those terms. Confirm the arrangement for your account and order. Unless otherwise agreed in signed writing, the published client terms reserve copyright and file ownership to the supplier. The image licence is non-exclusive and non-transferable, limited to permitted media, territory and duration; passing on or selling images to third parties requires written permission. Agree the intended campaign uses in your quote.

Confirm delivery conditions

These are general FAQ timings, subject to the product, complete instructions and the agreed booking. Photography timing starts after the shoot, or submitted selections when proofing is selected; floor-plan timing starts after measuring. Video figures refer to the first draft by close of business after filming, with colour grading after final-draft approval. Minor video amendments normally take 2–4 business hours, depending on the request and scheduling; additional charges may apply. Express photography costs extra and must be requested at order and at least 48 hours before the booking. Delivery estimates are not guaranteed.

Enquiries today

Our original campaign invited enquiries and a home-builder price-list download. For a current price list, use Home builders or Contact Urban Angles.

Email studio@urbanangles.com · Call 1300 144 255 · Monday to Friday, 8:30 am–5:30 pm

Display packages · Developers · Products and services · Open DREAM

Cancellation guidance

The FAQ lists $55 for day photography cancelled with less than 3 hours’ notice and $110 for dusk photography, video or drone with less than 24 hours’ notice. Adverse weather carries no cancellation fee and can be rescheduled free. The Urban Angles Way uses different same-day wording for dusk, video and drone; confirm the applicable booking terms. The FAQ does not establish that these fees apply to every bespoke portrait or campaign product.

Download and retain your final files. The published retention period of about 90 days is approximate; it does not establish a guaranteed archive or recovery service.

What was the 2023 facade-retouching offer?

One free facade retouch valued at $500 with an order for any home-builder product or service.

What restrictions and expiry applied?

One job only, not spread across jobs, expiring at midnight on 31 March 2023.

Which services did the campaign cover?

Display-home and architectural photography, video, renders, floorplans and site plans, VR360, corporate profiles and lifestyle photography.

Where can I request a current price list?

Use the Home builders or contact page; this archive does not establish current prices.

When are the finished files delivered?

On our current published terms, photography files are available by close of business on the business day after the shoot. With proofing, the clock starts when selections are submitted, and selections after 5 pm count as the next business day.

Can delivery be brought forward?

Express delivery before midday on the next business day is available for an additional charge. It must be requested at the time of order and at least 48 hours before the booking, and it is not available on video.

How do I request a change to an image?

Image selections and markup pins go through DREAM. Place the pin on the part of the image that needs attention and add a clear comment, which reaches the team member scheduled to retouch it.

How quickly are minor amendments turned around?

Minor amendments are normally available in 2 to 4 business hours, and additional charges may apply depending on the request and scheduling.

How long are the delivered files kept?

Final assets are kept for about 90 days and then removed, so download and store them in your own system. That is approximate published guidance rather than a contractual retention period.

How much notice do you need for property access?

Access details are needed 24 hours in advance. A contact name and phone number helps our field crew resolve problems such as finding the property or coordinating arrival.

What cannot be retouched out?

Removing permanent external features such as power lines, poles, signage, trees, fences or landscaping requires your written confirmation accepting full legal responsibility, because such edits can misrepresent a property. That acceptance does not by itself make an edit appropriate for every use.

Who owns the images we commission?

We retain copyright unless a signed agreement says otherwise, and you receive a licence for the agreed media, territory and duration. Tell us up front where the assets will run so the licence covers it.

How do I start a project with you?

Share the property or development address, the services you need, the campaign channels, any access constraints and your preferred delivery date. We will confirm scope, availability and price on a current quote before anything is booked.

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