Archived team link: Lena Gospel

Our captured second page of the team archive links Lena Gospel to this legacy placeholder URL, with a posting date of 23 December 2020. This legacy URL does not by itself establish an individual biography.

Our separate About-page extract from September 2026 lists Lena Gospel — Operations Manager. For present roles and availability, contact the studio.

The operation being managed

Our September 2026 About page described a crew of more than 50. Our services span photography, video, drone, 3D visualisation, floor plans, retouching and customer experience, with teams on the ground in Melbourne, Sydney, Brisbane and Adelaide and Tasmania and Perth serviced on request. Work is ordered, tracked and delivered through DREAM.

Our published operating rules

Rule Detail
Access confirmation Required 24 hours in advance — key safe, on-site meeting, key collection (fee) or none needed
Selections cutoff Selections after 5 pm are treated as received the next business day
Express photography 48 hours' notice, requested at order, delivered before midday next business day
Express video Not available
Video bookings Require a separate booking from photography
File retention About 90 days
Support hours Monday to Friday, 8:30 am – 5:30 pm

Standard turnaround

Deliverable Turnaround
Photography, no proofing Close of business next business day
Photography, with proofing Close of business the business day after selections
Floor plans Close of business the business day after measuring
Social and Showcase video, first draft 2 business days
Prestige and Custom video, first draft 3 business days
Virtual Styling or Virtual Dusk +24 hours after initial retouching
Minor video amendments 2–4 business hours

Cancellation

Situation Fee
Daytime photography cancelled less than 3 hours before $55
Dusk, video or drone cancelled less than 24 hours before $110
Reschedule because of adverse weather No fee

Scheduling constraints

Dusk shoots have indicative start-time ranges of approximately 5:45–7:15 pm in summer and 2:15–3:45 pm in winter. These are indicative commencement ranges from our FAQ, not shoot durations or fixed times for every location. The FAQ does not specify their location or timezone basis. Confirm the start time for the property's location, date and conditions. Our drone service describes operations under CASA regulations, with risk assessments and professional insurance standards; confirm site-specific feasibility and permissions.

Team roles listed in September 2026

Area or role Listed person
Director Jules Tahan
General Manager Ben Joyce
Photography James Newton
Field operations Will Carr
Production Shaun McCarthy
Post-production George Chang · Joyce Lee
Retouching Amy Von Willigh · Dan Moodie
3D visualisation Felix Kim
Sales and account management Milos Vojvodic
Customer experience Kimberley Scammell

Published delivery times are estimates, subject to the booked product, full instructions, required selections and approvals, and the applicable written quote. Photography timing starts after the shoot, or after selections where proofing applies; video first-draft timing starts after filming. Confirm the delivery date for your order.

The fee table follows the FAQ’s less-than-24-hours rule for dusk, video and drone; The Urban Angles Way uses different same-day wording. Confirm the cancellation terms for your booking.

Get in touch

Contact Urban Angles · Email studio@urbanangles.com · Call 1300 144 255

About and team information · Team archive · Help and FAQs · Open DREAM

Why does this legacy URL refer to Lena Gospel?

The second archived team-index page links Lena Gospel to this URL, dated 23 December 2020.

Does the placeholder page verify a biography for Lena Gospel?

No. The archived index links this name to a legacy placeholder URL, which does not itself establish an individual biography. The separate September 2026 About page documents the role.

Where is Lena Gospel’s role documented?

The separate About page captured in September 2026 lists Lena Gospel as Operations Manager; contact Urban Angles for present team information.

When are the finished files delivered?

On our current published terms, photography files are available by close of business on the business day after the shoot. With proofing, the clock starts when selections are submitted, and selections after 5 pm count as the next business day.

Can delivery be brought forward?

Express delivery before midday on the next business day is available for an additional charge. It must be requested at the time of order and at least 48 hours before the booking, and it is not available on video.

How do I request a change to an image?

Image selections and markup pins go through DREAM. Place the pin on the part of the image that needs attention and add a clear comment, which reaches the team member scheduled to retouch it.

How quickly are minor amendments turned around?

Minor amendments are normally available in 2 to 4 business hours, and additional charges may apply depending on the request and scheduling.

How long are the delivered files kept?

Final assets are kept for about 90 days and then removed, so download and store them in your own system. That is approximate published guidance rather than a contractual retention period.

How much notice do you need for property access?

Access details are needed 24 hours in advance. A contact name and phone number helps our field crew resolve problems such as finding the property or coordinating arrival.

How do I start a project with you?

Share the property or development address, the services you need, the campaign channels, any access constraints and your preferred delivery date. We will confirm scope, availability and price on a current quote before anything is booked.

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