The Urban Angles Way: archived introduction

Our short campaign welcomed visitors behind the lens for a glimpse of how we create our imagery. The captured text includes no production walkthrough or video transcript.

The substance sits on the main page: The Urban Angles Way carries the full UA Lingo glossary of in-house terms and the Alternate Angles approach. This archive records the introduction only.

Planning production

Our product guide and FAQ, as published on 17 September 2026, provide the category starting prices and general guidance below. Confirm prices, inclusions and timing for a new booking. This guidance does not extend or replace the archived offer.

For production planning, our FAQ explains ordering, access, proof selections and delivery. Agree the actual service mix and schedule with us.

1. Order in DREAM. Services, property details, the access arrangement and any notes for the crew.
2. Access confirmed 24 hours ahead — key safe, on-site meeting, key collection (attracts a fee) or none needed for exterior-only work.
3. The shoot, scheduled to the light and to the product. Video requires its own booking; drone is flown under CASA regulations with a risk assessment and professional insurance.
4. Selection and proofing. Selections received after 5 pm count as the next business day.
5. Retouching, with any virtual work after it.
6. Delivery in DREAM. Amendments are raised as markup pins on the image; video amendments go through Vimeo.
7. Retention for about 90 days.

Light and shoot timing

Orientation, shade and the desired light help determine a shoot time. Our FAQ gives approximate dusk start-time ranges of 5:45–7:15 pm in summer and 2:15–3:45 pm in winter, changing in roughly 15-minute increments through the year. These ranges do not describe shoot duration or a schedule for every Australian location; the FAQ does not identify a location or timezone. Confirm the date-specific appointment. Virtual Dusk is a separate per-image retouching option.

What every image gets

Our FAQ lists standard property-image retouching such as removing flash and tripod reflections, reducing window glare, adding window detail, removing appliance stickers, adding fire when specified, blanking or blurring agent signboards, cleaning and colouring pools, greening existing vegetation, removing specified obvious cords and fixed garden hoses, improving ocean tones, removing carpet indentations and removing external rubbish bins that could not be moved on site. Full signboard removal is additional retouching. Confirm the edits included in your product and specify the requested changes.

For removal of external permanent structures, our FAQ requires written confirmation accepting full legal responsibility for the specific retouching request. This is more than general consent and does not establish that any requested alteration is appropriate. Discuss the proposed change and its potential to misrepresent the property before proceeding.

Turnaround

Express photography returns files before midday the next business day, requested at order with 48 hours' notice, and is not available on video.

Who does it

We are a crew of more than 50 across photography, video, drone, 3D visualisation, floor plans, retouching, production and customer experience, with teams on the ground in Melbourne, Sydney, Brisbane and Adelaide and Tasmania and Perth serviced on request. See About Urban Angles for the named department leads.

What it starts at

Photography from $165 · Video from $440 · Floor plans and virtual services from $75 · 3D visualisation P.O.A. Category starting points, not a price for every package. Our published client terms state that quoted prices exclude GST and payment is due within 14 days of invoice or another notified period; some supplies may require payment before delivery. A written quote can state different provisions. Price changes on 14 days’ notice are subject to the conditions in those terms. Confirm the arrangement for your account and order.

Confirm delivery conditions

These are general FAQ timings, subject to the product, complete instructions and the agreed booking. Photography timing starts after the shoot, or submitted selections when proofing is selected; floor-plan timing starts after measuring. Video figures refer to the first draft by close of business after filming, with colour grading after final-draft approval. Minor video amendments normally take 2–4 business hours, depending on the request and scheduling; additional charges may apply. Express photography costs extra and must be requested at order and at least 48 hours before the booking. Delivery estimates are not guaranteed.

Related pages

The Urban Angles Way · Our process · Contact Urban Angles

Help and FAQs · Products and services · Portfolio · Open DREAM

Email studio@urbanangles.com · Call 1300 144 255 · Monday to Friday, 8:30 am–5:30 pm

Download and retain your final files. The published retention period of about 90 days is approximate; it does not establish a guaranteed archive or recovery service.